Billing Information

Oct 9th, 2020

Billing Information

As many of you know, the parent company of Boston Sports Clubs, Town Sports International, has filed for bankruptcy under Chapter 11.  As such, Town Sports abandoned the location to the landlords on September 30.  The prior ownership, Justin Lundberg, was one of the landlords, and the other landlord (STORE Capital) immediately executed a lease agreement to provide continuity of operations for all members with Justin Lundberg, Steve Ferris, and Mike Zatsiorsky.  At this point, the ownership team that ran Westboro Tennis and Swim from 2005-2018 is back in place!  We will do our best to navigate this uncertainty with the transparency and communication that you came to expect from local, small business owners.  Because we stepped in with less than 24 hours notice to retake operations, the scope of our task is still becoming clear.  For that, we can use our members’ help.  We need to establish our own billing and POS system because we are unable to use the old Boston Sports Club software.  Therefore, for this month and perhaps next month, we will be paper mailing statements to members with balances.  As you know, we did not bill any dues or services yet for October.  You will be receiving a bill in the mail over the next few days, as well as an email reminder.  You can pay your bill in several ways: you can call in and pay over the phone, mail in a check or EFT form, or you can stop by the desk at any time.  All members will once again need to fill out and return in person, by mail or email, a new EFT form so that in November we will be able to process billing as usual.   To reiterate, our goal is to make this as seamless as possible for our loyal members. 

Thanks- 

Justin 

Westboro Tennis & Swim Club is located in Central Massachusetts, convenient to surrounding towns such as Northborough, Southborough, Hopkinton, Ashland, Marlborough, Grafton, Shrewsbury, Worcester, Framingham, Holliston, and all other Central Massachusetts and Metro West communities.

New Ownership Updates at WTC Click Here