Letter to our members, April 14, 2020

Apr 14th, 2020

Letter to our members, April 14, 2020

April 14, 2020

Dear Member:

You should have received your statement from Westboro Tennis & Swim Club on April 13th, 2020.

First, we wanted to thank you for your patience during this process and hope you are staying safe and doing well.

Based on feedback, we wanted to clarify a few things.

Currently, ALL memberships for ALL members are frozen. They will remain frozen until the club reopens. You won’t be charged a fee for the freeze, and you’ll be credited for all the days the club was closed leading up to this freeze.

You were only billed for  lessons or court time you incurred in the first 2 weeks of March prior to closing.

All other programs will be credited to your account when the club reopens.

We are offering additional benefits including: 

  • Free unlimited access to the Plankk Studio streaming workout app  https://plankkstudio.com/town-sports
  • Receive Elite upgrade for 12 months or if you are already Elite you will receive a 90 day guest pass for a friend, co-worker or loved one.
  • Receive a credit for time in which local club was closed

We will be answering specific questions as soon as possible with limited resources.

Sincerely,

Diana Wright

Customer Service Manager

Westboro Tennis & Swim Club by BSC

Westboro Tennis & Swim Club is located in Central Massachusetts, convenient to surrounding towns such as Northborough, Southborough, Hopkinton, Ashland, Marlborough, Grafton, Shrewsbury, Worcester, Framingham, Holliston, and all other Central Massachusetts and Metro West communities.